Monthly recurring revenue
$2,193
17 field seats
Field seat price
$129
List $149
Payments volume
$412,800
Month to date
QuickBooks
0 errors
Office users
7
Free and unlimited
Prices and fees
An override is shown to the shop on its own billing screen. A secret price is a trust problem.
| What | List | Override | Window | Reason |
|---|---|---|---|---|
| Field seat price | $149.00 | $129.00 | Nov 17, 2025 → Nov 17, 2026 | First Scale customer. Case study and a reference call in exchange for annual pricing on a monthly term.Kevin Truong, Nov 16, 2025 |
| Card rate | 2.9% + $0.30 | 2.7% + $0.30 | Dec 31, 2025 → no end | Volume above $400k a month. Still above our Stripe cost.Kevin Truong, Dec 27, 2025 |
Add-ons
- ServiceDispatch Voice$29.00 per shop per monthOn
- AI receptionistincluded on ScaleOn
Entitlements
Features granted to this account regardless of its tier. The customer sees these on their own billing screen.
Nothing granted beyond the scale tier.
Locations
- Offices
- 4
- States
- TX
- Jurisdictions not verified
- None
Locations are not billed. Seats and add-ons are.
Recent administrative actions
addon.enabledSep 12, 2026·Renata Cruz
AI receptionist enabled, 500 minutes included on Scale
Owner asked for it on the renewal call.
price_override.createdDec 28, 2025·Kevin Truong
Card rate 2.9% + $0.30 → 2.7% + $0.30
Volume above $400k a month. Still above our Stripe cost.
price_override.createdNov 17, 2025·Kevin Truong
Seat price $149.00 → $129.00 until 2026-11-18
First Scale customer. Case study and a reference call in exchange for annual pricing on a monthly term.
Plan
- Tier
- scale
- Billing
- annual
- Technicians
- 15
- Comfort advisors
- 2
- Field seats
- 17
A field seat is anyone who signs in to the mobile app to work at a customer's property. Office staff are free and unlimited. We bill on behaviour rather than job title, because a title can be relabelled and a mobile sign-in cannot.
Feature flags
- voice.call_flow_builderSelected tenantsOn
- compliance.a2l_recordsAll tenantsOn
- estimates.single_optionAll tenantsOn
Integrations
QuickBooks Online0 errors
Stripe ConnectPayouts on