Internal console. Every action here is attributed to you and written to an immutable audit log.

Marsh Brothers PlumbingPast due

Tampa, FL·pro, annual·Customer since Feb 10, 2026·At risk

View as, read onlyChange planSet a price override
Note. Card declined twice. Florida is an all-party consent state; recording announcement forced on.

Monthly recurring revenue

$792

8 field seats

Field seat price

$99

List price

Payments volume

$94,100

Month to date

QuickBooks

1 errors

Office users

3

Free and unlimited

Prices and fees

An override is shown to the shop on its own billing screen. A secret price is a trust problem.

Add override
WhatListOverrideWindowReason
Field seat price$99.00$89.00Aug 31, 2026 → Nov 30, 2026Retention offer after two failed payments. Three months, then back to list.Kevin Truong, Aug 31, 2026

Add-ons

  • ServiceDispatch Voice$29.00 per shop per monthOn
  • AI receptionistincluded on ScaleOff

Entitlements

Features granted to this account regardless of its tier. The customer sees these on their own billing screen.

  • N02Custom report builderFree

    Goodwill during the Florida consent rollout, when recording announcements were forced on mid-season.

    From Feb 28, 2026 · ends Sep 29, 2026 · Kevin Truong

Locations

Offices
2
States
FL
Jurisdictions not verified
FL

Locations are not billed. Seats and add-ons are.

Recent administrative actions

  • price_override.createdSep 12, 2026·Kevin Truong

    Seat price $99.00 → $89.00 until 2026-12-01

    Retention offer after two failed payments.

Plan

Tier
pro
Billing
annual
Technicians
7
Comfort advisors
1
Field seats
8

A field seat is anyone who signs in to the mobile app to work at a customer's property. Office staff are free and unlimited. We bill on behaviour rather than job title, because a title can be relabelled and a mobile sign-in cannot.

Feature flags

  • compliance.a2l_recordsAll tenantsOn
  • estimates.single_optionAll tenantsOn

FL not yet verified

Scheduling, payments, and the offline app work everywhere. The compliance module shows generic credential types and a banner until someone researches FL and marks the jurisdiction verified.

Integrations

QuickBooks Online1 errors

Stripe ConnectPayouts on

ServiceDispatch platform console